For Referrers

Please send us all referrals to reception and provide a hard copy to the patient to give to their specialist doctor. Please use the following electronic options to send referrals to reception:

Kingswood Eye Centre

[email protected]
Healthlink – kingweye
Argus – [email protected]
Fax – 08 8271 9809

Hills Eye Centre

[email protected]
Argus – [email protected]



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Triage Guidelines for Referrers


For these conditions, please ask the patient to go to the Emergency Department immediately:

  • Transient Ischaemic Attack (TIA) with temporary loss of vision or double vision. See further information here.
  • Penetrating eye injury
  • Chemical burns/toxins splashed into eye

Same day:

  • Post eye injection/eye surgery (within a week of injection/surgery) with
    • Pain
    • Redness
    • Drop-in visual acuity / increased blurriness
  • Severe eye pain, semi dilated pupil, cloudy cornea
  • Sudden vision loss (on the same day)
  • High intraocular pressures
  • Foreign body
  • Forceful trauma to eye
  • Shadow/curtain covering part of the field of vision

Within 24 hours:

  • Sudden onset (within days) loss of vision
  • Sudden onset (within days) double vision
  • Acute unilateral red eye
  • Patients with history of uveitis/iritis flare up

Within 48 hours:

  • Flashes, if associated with vision loss, to be seen within 24hrs
  • A sudden increase in number of floaters (especially with history of retinal detachment)

Within 1 week:

  • Recent onset (weeks) of
    • Decreased vision
    • Blurred vision
    • Double vision
  • Distorted vision
  • Aged-related macular degeneration


  • Conjunctivitis
  • Blepharitis
  • Chalazion/cyst
  • Dry eyes
  • Watery eyes
  • Cataracts
  • Strabismus
  • Pterygium
  • Drooping eyelids
  • Glaucoma (if intraocular pressures less than 30)
  • Diabetic eye check
  • Visual aura/ migraine

Please contact reception for further information or to book an appointment.

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If you have any other questions, please contact us